Being promoted to manage people you once worked alongside—or are friends with—can be one of the most challenging transitions in a career.
This course supports leaders to shift from “mate” to manager/supervisor while maintaining trust, fairness, and strong working relationships.
Participants learn how to set boundaries, manage performance, handle difficult conversations, and lead with credibility—without damaging friendships or team morale.
Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Australian Industry Group's Digital Classroom is pleased to offer 1.5-hour sessions which explore the current Awards in detail.
The purpose of this topic is to introduce participants (managers/supervisors) to the theory on conflict, and how to develop the skills needed to assist them in dealing with conflict and difficult people in your work setting.
The purpose of this topic is to assist participants to develop emotional intelligence competencies that should help improve relationships with others.
Navigating employment awards can be a perplexing task. Recent changes to some Awards might be confusing and perhaps you are unsure which path to follow. Australian Industry Group's Digital Classroom is pleased to offer 1.5-hour sessions which explore the current Awards in detail.
Does your business want to eliminate time wasters? This topic identifies and develops time management skills to assist participants in ensuring the efficient use of equipment, materials and people, and focusing their time on the tasks most critical to achieving long-term goals.
This is a grassroots introduction program that helps participants successfully transition from worker to the Leading Hand role. The program aims to create a level of self-awareness around one’s own behaviours and the subsequent impact on team members. Participants will develop some basic communication skills and techniques and learn how to get the best out of their team. They will discover how to get the work done through planning and assigning tasks and how to apply effective consultation processes in the workplace to solve work related issues.
The purpose of this topic is to assist participants to understand the nature of the recent annualised salary changes and to assist in the development of appropriate processes and procedures for compliance.
Psychological Safety in the Workplace
The purpose of this topic is to introduce participants (HR, H&S, Management) to the benefits of developing a strategy to manage psychological safety in the workplace and what needs to be included to ensure the strategy’s successful implementation.
Psychological Safety in the Workplace
The purpose of this topic is to introduce participants (HR, H&S, Management) to the benefits of developing a strategy to manage psychological safety in the workplace and what needs to be included to ensure the strategy’s successful implementation.
Investigating Bullying, Harassment & Misconduct Complaints
This workshop balances legal theory and practical skills to equip managers and HR practitioners to conduct effective workplace investigations into allegations of bullying, harassment and misconduct.
This training session provides Managers and HR Professionals with the knowledge and confidence to handle sensitive health-related workplace issues with integrity and compliance.
A toolbox meeting is used to inform employees on topics related to the safety, operational matters, quality, and productivity.
An effective toolbox meeting is one of the most vital methods of proactive communication and consultation within any organisation. However, sometimes these meeting fall short of the mark bringing significant risk.
These programs will introduce or equipe your leading hands, supervisors or managers with the techniques and skills needed to plan and conduct effective and productive toolbox meetings.
The purpose of this Traffic Management Planning Workshop is to provide participants with an understanding of Australian Standard 2359.2 2013 Powered Industrial Trucks Part 2: Operations, and to engage in finding solutions to traffic management issues.
This program is for all organisations, large and small, and across all industry sectors and is ideal for managers, supervisors and small business owners.
